What methods of payment do you take?Farmhouse Refined accepts American Express, Discover, MasterCard, & Visa. All payment methods require a valid U.S. billing address.
Is your website secure for my credit cards and personal information?Of course! Farmhouse Refined uses a secure online server and you can be assured of this through the (s) after our http in the address. You can also see the lock icon before our web address. We do not save your credit card information in our billing system.
Farmhouse Refined collects your personal information such as your name, billing and shipping address, phone and email; this information is used to process your order.
Where do you ship?Farmhouse Refined ships within the 48 Contiguous United States. Unfortunately, we cannot deliver to military APO/FPO addresses.
What is your shipping policy?All items ship from our farmhouse within 1-2 days because we know you can’t wait to receive your happy mail, we get it. : )
What happens once my order has shipped?Hip, hip hooray, your package is on the way! You will receive an email with a tracking number so you will know exactly when your package will ship and be delivered.
I was saving items in my cart for a later checkout. When I came back it said the items are sold out, what the heck happened?Sorry! Due to the popularity of our inventory, items tend to sell very quickly! Having item(s) in your cart does not hold a purchase for you. Purchases cannot be confirmed until the checkout process is complete.
Am I able to use more than one discount code on my purchase?We all love a great deal but the answer is no. Only one discount code may be used on your purchase.
Can I cancel an order?Yes, as long as you cancel your order before you receive a shipping confirmation. We typically ship our orders in 1-2 days.
Do you have more questions? We’d love to answer them!Give us a shout at: email@example.com. We’ll get right back to ya!